Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

MentorshipLab (“MentorshipLab,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit MentorshipLab.com, create an account, enroll in a program, purchase our Services, participate in our community, communicate with us, or otherwise interact with our website and Services.

This Privacy Policy explains what information we collect, how we collect it, how we use and disclose it, how we protect it, and certain choices and rights you may have regarding your information.

By accessing or using MentorshipLab.com or our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

MentorshipLab is an online education and mentorship platform providing educational programs, courses, training materials, mentorship-related resources, and related online services.

Our current flagship program includes the MentorshipLab Amazon Seller Academy.

MentorshipLab may expand its educational programs and services in the future.

2. Information We Collect

We may collect information you provide directly, information generated through your use of our Services, and information received from third parties.

A. Information You Provide to Us

Depending on how you interact with MentorshipLab, we may collect:

Full name

Email address

Phone number, if you provide it

Billing information

Account information

Username and login credentials

Course and program enrollment information

Purchase history

Communications with MentorshipLab

Customer-support requests

Information submitted through forms

Survey responses

Feedback and testimonials

Information submitted when applying or registering for a program

Information you voluntarily provide through our community or other interactive features

Please do not submit sensitive personal information through areas of the website that are not specifically designed to collect such information.

3. Payment Information

When you purchase a product, course, subscription, or other Service, payment information may be collected and processed by third-party payment processors.

MentorshipLab generally does not store complete payment-card information on its own servers.

Payment processors may collect information such as:

Card information

Billing information

Transaction information

Payment status

Fraud-prevention information

Your payment information is handled according to the applicable payment processor's terms and privacy policy.

4. Information Collected Automatically

When you visit or use MentorshipLab.com, certain information may be collected automatically, including:

IP address

Browser type

Operating system

Device type

Device identifiers

Approximate location derived from IP address

Pages visited

Links clicked

Website interactions

Referring websites

Date and time of visits

Course and lesson activity

Video viewing or course-progress information

General usage information

We may use this information to operate, secure, analyze, and improve our website and Services.

5. Cookies and Similar Technologies

MentorshipLab may use cookies, pixels, tags, scripts, local storage, and similar technologies.

These technologies may be used to:

Keep users signed in

Remember preferences

Maintain website functionality

Understand website traffic

Analyze user behavior

Measure advertising performance

Improve our website

Detect fraud and security threats

Understand how visitors interact with our content

Support marketing and remarketing activities

You may be able to control cookies through your browser settings.

Some website functionality may not work properly if certain cookies are disabled.

6. How We Use Personal Information

We may use personal information for legitimate business and operational purposes, including to:

Create and manage accounts

Provide access to purchased programs

Deliver courses and educational materials

Provide mentorship-related Services

Process purchases and payments

Maintain course-progress records

Provide customer support

Communicate about your account

Send purchase confirmations and receipts

Send important Service notifications

Respond to inquiries

Improve our website and Services

Develop new programs and resources

Conduct analytics and research

Prevent fraud and unauthorized activity

Protect the security of our website and users

Manage our business operations

Comply with legal obligations

Enforce our Terms & Conditions

Send marketing communications where permitted by law

7. Email Communications

When you create an account, purchase a program, contact us, or otherwise provide your email address, we may send transactional and service-related communications.

These may include:

Account notifications

Purchase confirmations

Login or security notifications

Course updates

Program announcements

Important policy updates

Customer-service communications

Where legally permitted, we may also send promotional emails about:

MentorshipLab programs

Educational resources

New courses

Events

Promotions

Offers

Business and educational content

You may unsubscribe from promotional emails by using the unsubscribe mechanism provided in the applicable communication.

Opting out of promotional emails does not necessarily stop transactional, security, account, or other necessary Service communications.

8. Marketing, Advertising, and Analytics

We may use third-party advertising, analytics, and marketing technologies to understand how people interact with our website and to measure or improve our advertising campaigns.

These technologies may allow us or our service providers to:

Measure website traffic

Measure advertising effectiveness

Build or use advertising audiences

Deliver relevant advertisements

Conduct remarketing

Analyze user interactions

Understand conversion activity

Third-party platforms may process information according to their own privacy policies.

Where required by applicable law, we will provide applicable choices regarding targeted advertising or similar activities.

9. How We Share Information

We may disclose personal information to trusted third parties when reasonably necessary to operate our business and provide our Services.

These may include:

Payment processors

Website and hosting providers

Learning-management and course-platform providers

Email-service providers

Customer-support providers

Analytics providers

Advertising and marketing providers

Security and fraud-prevention providers

Cloud-storage providers

Technology providers

Professional advisors

Business partners

Legal or governmental authorities where required

These service providers may process information on our behalf and may be subject to contractual, legal, or operational restrictions regarding their use of information.

10. Business Transfers

If MentorshipLab is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction.

We may also disclose information when reasonably necessary to protect our rights, property, users, business, or Services.

11. Third-Party Websites and Services

MentorshipLab may provide links to third-party websites, platforms, marketplaces, tools, or services.

Examples may include external websites or services used for:

Payments

Advertising

Analytics

Social media

Amazon-related tools

Educational resources

Affiliate links

Community services

Once you leave MentorshipLab.com, the third party's privacy policy and terms may apply.

MentorshipLab does not control the privacy practices of third-party websites.

12. Community and User-Submitted Information

MentorshipLab may operate or participate in online communities, discussion areas, groups, forms, or other interactive features.

If you voluntarily submit information in an area that is visible to other users, that information may be accessible to those users.

You should exercise caution before posting personal, confidential, financial, or other sensitive information in public or community areas.

MentorshipLab is not responsible for information you voluntarily disclose publicly.

13. Testimonials and Reviews

We may display customer testimonials, reviews, feedback, or other statements about our Services.

Where appropriate and permitted, we may use a person's name, first name, general description, photograph, or other information that the person has authorized us to use.

Testimonials must reflect the actual experience or opinion of the person providing them. MentorshipLab does not represent that every customer will achieve the same experience or results described in an individual testimonial.

Where required, material relationships or incentives associated with endorsements will be disclosed.

The FTC requires advertising claims and testimonials to be truthful and not misleading, including when used online or through social media.

14. Affiliate and Marketing Relationships

MentorshipLab may participate in affiliate programs or maintain relationships with third-party companies.

If you purchase a product or service through an applicable affiliate link, MentorshipLab may receive a commission or other compensation.

Affiliate relationships do not necessarily increase the price you pay.

Where required by applicable law, appropriate disclosures will be provided.

15. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials.

If you believe your account has been compromised, please contact MentorshipLab promptly.

16. Data Retention

We retain personal information for as long as reasonably necessary for legitimate business purposes, including to:

Provide Services

Maintain accounts

Process transactions

Maintain business records

Provide customer support

Resolve disputes

Prevent fraud

Enforce agreements

Comply with legal obligations

Maintain necessary financial and tax records

Retention periods may vary depending on the type of information and the reason it was collected.

17. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include rights to:

Know or access certain personal information

Request correction of inaccurate information

Request deletion of certain information

Obtain information regarding our collection and use of personal information

Opt out of certain forms of sale or sharing

Opt out of certain targeted advertising

Limit certain uses of sensitive personal information where applicable

Appeal certain privacy decisions

Receive equal treatment for exercising applicable privacy rights

Not all rights apply to every person or circumstance.

We may need to verify your identity before processing certain requests.

Some information may be exempt from deletion or other requests where retention is required or permitted by law.

California law provides California consumers with specific privacy rights and requires covered businesses to provide information about how those rights may be exercised.

18. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your information, you may have additional rights under the California Consumer Privacy Act, as amended.

These may include rights relating to:

Access

Deletion

Correction

Opting out of sale or sharing

Certain targeted advertising

Limiting certain uses of sensitive personal information

Non-discrimination for exercising applicable rights

California residents may submit applicable privacy requests using the contact information provided below.

We will process qualifying requests in accordance with applicable law.

19. Do Not Sell or Share

MentorshipLab does not sell personal information for money in the ordinary sense.

However, certain privacy laws may define activities involving advertising, analytics, cookies, or sharing information with advertising partners as “sale” or “sharing.”

Where applicable law provides an opt-out right, we will provide the required mechanism for exercising that right.

20. Children's Privacy

MentorshipLab is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to address the situation.

21. International Users

MentorshipLab operates from the United States.

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

The privacy laws of those locations may differ from the laws in your country.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Effective Date at the top of this page.

Material changes may be communicated through our website, email, or other reasonable methods where appropriate.

23. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact MentorshipLab through the contact information provided on MentorshipLab.com.

MentorshipLab

Empowering Ambition. Building Knowledge. Creating Opportunities.